May 2025 Newsletter

Billy Blurb

The Law of Oscillation. Simply stated, it’s about the recurring changes that happen which can be measured in waves over time. In nature, science, or even music, the graph above might help us make sense of it. But in real life, it takes a lot more to try make sense of why nothing stays the same, and why there are continued high points followed by low points. When those high points happen, we are excited and want them to never end. But eventually they do, and when those low points happen, we think they will never end. But they will end, just not as quickly as we may want them to.

When we find ourselves at either the highs or the lows in life, we need to realize that the one helps us in the other. We need to guard ourselves from putting our hope in the pinnacle of the waves, but also from putting our despair in the bottom of the waves. We are well-served when we remember the low points because they keep us grounded in the high points, and conversely, we are steadied with hope in the low points when we recall the high ones that we’ve experienced.

I celebrate the high points, and rightly so, especially when I feel like I’ve finally reached a point I’ve been striving towards, whether that’s in my faith, friendships, job, or even physical health. When those downturns happen, and they always do, I find strength to press on through them from what I’ve learned and received during the heights. And in the same way, I learn so much during the depths about myself, others, and life that make the return to the good times even sweeter. So don’t lose heart, wherever you might be at right now, change is sure to come, and when it does, take it in light of the bigger story that is playing out.

Birthdays & Anniversaries

We Are Honored To Celebrate Along With Those Who Have Birthdays and Work Anniversaries This Month. Reach Out To Those Around You Whose Lives We Appreciate A Little Bit More Than Normal!

Birthdays

Thomas Mazzola 5/1

Evan Doherty 5/5

Ruslan Mihailov 5/7

David Swanson 5/12

JerriAnn Rawles 5/13

Tanner Dabney 5/14

Duncan Lee 5/18

Jerzy Zukowski 5/22

Ginger Stone 5/23

John Maisano 5/28

Casey Von Vreckin 5/30

Dwane Redmon 5/31

Anniversaries

Lee Moore 20

Lisa Chapman 19

Mike Little 14

Dave Schmidt 13

Anthony Genik 3

Andrew Lopatinsky 3

Brandon Lopatinsky 3

John Maisano 2

Chase Thomas 2

Francisco Lugo 2

Nando Correa 2

Steven DelAguaro 1

Wyatt Craig 1

Benefits Highlight

As an employee of Tri County Air, you can become a member of this incredible network of discounted prices on theme parks, water parks, concerts, hotels, car rentals, movies, cruises, shopping, sporting events, appliances, and almost anything else you can spend money on. You’ll end up spending less after you sign in to TicketsatWork.com using our company code (TCAC). This is a totally free service to you, so don’t delay in taking advantage of it for you and your family.

Invest In The Eternal

One of the regular investments in the eternal made from the profits of Tri County Air is into the A21 Campaign which combats human slavery and trafficking. Human trafficking is the illegal trade of human beings and the recruitment, control, and use of people for their bodies and for their labor. Through force, fraud, and coercion, people everywhere are being bought and sold against their will–right now in the 21st century. A21 works to end human trafficking around the world, corroborating together with many different organizations and law enforcement. Find out more by clicking A21 Campaign.

On April 24th we had a few special guests on site to learn more about what their parents (and grandparents/uncles/aunts) do at work and what Tri County Air is all about. Victoria & Barbie created a fun experience that was also informative and rewarding for all who participated! Thanks to all those who helped explain the various functions that make this a great place to work!

Jan and Adrian  L.

We would like to report that Sean completed an excellent service of our Air Condition Unit.
He took photos with his iPhone reflecting the various aspects of the air unit- all in excellent shape.
Sean was very polite and responded to our questions clearly – very knowledgeable.
Will be pleased to see him in the future.

Rosann D.

She called in to give Sheila a great big Thank You for helping her last night to get her unit back running properly. She had had a rough day and Sheila was so helpful. WAY TO CALM & CARE Sheila!!

Deborah W.

Claridge Servius does an excellent job every time he comes and it’s always great to always have the same service provider. Thank you for keeping good providers on your list, and thank you for also doing good service for me as needed when I call.”

A project manager texted in shouting praises for Mario Rojas, Justin, Fernando, and Vincent:

“Yo, These are the most polite/friendly and hardworking crew I’ve ever seen on a job-site. I mean that. They’re always in a good mood, always friendly, always on task and working, truly a delight to have on the job. I mean that. You guys are all incredible. I appreciate you all.”

Jim and Jane S.

“I tried to rate Larry Mc Donald, but was unable to do it through your system. He couldn’t have been any better. His work was first class, and he was personable and friendly. We would give him a ten out of ten!”

Joe & Patrice K.

We certainly give Tri County & service tech, Mario Costa five stars🌟🌟🌟🌟🌟for excellent, knowledgeable repair and service on our air conditioning system. We are always grateful for such good, prompt care & service with Tri County Air. Thank you.

Bill Q.

“Thank you to Brandon for doing an excellent job on our annual maintenance on A/C system. As I’ve come to expect from Tri County, he was very courteous, answered several questions and got his work done efficiently. Thanks again Brandon and keep up the good work!”

Jeff P.

He called in to say that Chase is an amazing tech and a BETTER person and he really enjoyed the time he had with Chase and the great job that he did.  He wanted to make sure everyone I could tell, would know how he feels. 

Ronnie A.

Lee was amazing in his knowledge in the A/C industry, his demeanor is confidence, his kindness in his job made my day in my transition of repairs very easy. And Susan, what a sweetheart very friendly we reviewed the past and she got right on my issue with no cool. She’s the best there is.”

Taylor receiving his Mission Moment recognition from COO Jim Entsminger

Out of all the recognitions for employees living out the values day to day in the midst of their work, the Directors selected one that helped represent all of them. Taylor Carpenter embodied both Caring & Service Excellence when he went to a recent widow’s home after work to help her get connected with her wifi since her husband had always handled that, and she was at a loss. He’s such a servant to all of us with our IT needs, so it was a true embodiment of our mission of comforting others when he helped someone outside of work. He says his grey shirt is his secret sauce to great service, but we kinda think its goes deeper than that. As a reminder, a representative is selected from all the nominations throughout each quarter, receives $100, and is in the running for a $500 award at the end of the year. Congratulations, Taylor!

Have you heard about Negativity Bias? Our brains are wired to hold on to negative experiences or words much longer than positive ones. Think about it, the words that were said in a condemning or belittling manner towards you, even when you were very young, still carry a weight with them to this day. Some things may have been said in the moment, either in jest or with malice, but they go way beyond the moment deep into our psyche, and into our hearts. And the wound can fester if left unattended.

I’ve been thinking a lot lately about the impact my words can have on others. I can often say things that have unintended consequences, and the place to address it is at the source. I want to be more cognizant of the environment around me, and how fitting my words may or may not be in the moment. I cringe to think of all the times that a careless word or expression on my part has pierced the heart of another. I want to be more appropriate with my words, in a way that builds up others rather than tears down. I desire to be more generous with compliments and praises, and more stingy with criticisms and complaints.

It is said that it takes five to nine positive comments to offset the impact of one negative one in the workplace. I’m pretty sure I’m not at that ratio, but I want to have my mouth be an overwhelming spring of life-giving encouragement to others, so that when the critique or complaints come, they are properly received and responded to accordingly. I’m growing in this, and invite you to grow in it, too. And maybe, just maybe, we can create an environment where we all flourish together in a way that serves us all, individually, and as a company.

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