Archive

Billy Blurb Are you an investor? And what does it mean to invest? To “Invest” means you put something of value into something, and you are looking for a return from what you put in. Investment is not free, it always means you are giving something – like resources, time, finances, or effort, and there…

Billy Blurb Trust isn’t something we win once and keep forever. It’s something our customers decide to give us again with every interaction. One of the biggest mistakes we can make as a company is assuming that because a customer trusted us yesterday, they automatically trust us today. They don’t. We may have had their…

Billy Blurb Blowouts and Bee Stings!! I’ve had both of these things happen to me recently, and I have to say that both were quite the inconvenience. They disrupted my plans, and I confess that my initial responses were viewing them as unwanted interruptions. And who wouldn’t? Nobody hopes for these as they start their…